Bookings and payments
Operator Subscription Refund Policy
Conservative refund policy for Wagify operator subscriptions and paid platform features.
WAGIFY LTD, trading as Wagify, is a private limited company registered in England and Wales with company number 17216126.
No Broad Money-Back Promise
#Wagify does not offer a general money-back guarantee unless a specific plan, promotion, or written agreement says otherwise. Free trials and cancellation options are shown at sign-up where available.
When We May Refund
#- Duplicate charges caused by a billing error.
- Charges after confirmed cancellation where the cancellation should already have taken effect.
- Material platform failure where Wagify decides a refund or credit is the fair remedy.
- A legal requirement to refund.
Excluded Items
#- Setup work, migration help, custom work, domain fees, third-party fees, and consumed services unless expressly refundable.
- Operator dissatisfaction caused by incorrect setup, unused features, business performance, client disputes, or operator service issues.
How To Request
#Contact [email protected] with the account email, invoice reference, date, amount, and reason. We may ask for additional information before deciding.