Legal centre

Wagify policies for operators, clients, and public websites.

These pages explain how Wagify works as a UK pet-care booking platform, how data is handled, and what operators remain responsible for when taking bookings through Wagify.

Company details: WAGIFY LTD, trading as Wagify, is a private limited company registered in England and Wales with company number 17216126. Its registered office is Unita 41a Foxmoor Business Park, Wellington, United Kingdom, TA21 9RF. Support is available at [email protected].
All users

Platform Terms

Core terms for using Wagify as an operator, client, guest, team member, or website visitor.

Operators and team members

Operator Terms

Terms for pet-care businesses and team members using Wagify to run bookings, clients, websites, and payments.

Clients and booking guests

Client Booking Terms

Terms for clients and guests who book pet-care services through Wagify.

All users and website visitors

Privacy Notice

How Wagify collects, uses, shares, stores, and protects personal data.

Visitors and app users

Cookie And Storage Notice

Cookies, SDKs, analytics, local storage, app storage, and similar technologies used by Wagify.

Operators

Data Processing Agreement

Processor terms that apply when Wagify processes operator business data on operator instructions.

Operators and privacy contacts

Subprocessor List

Current subprocessors used to provide Wagify.

All users

Acceptable Use Policy

Rules for accounts, websites, messages, reviews, files, content, and support channels.

Clients and operators

Cancellation And Refund Policy

How cancellations and refunds work across Wagify bookings and operator services.

Operators

Operator Subscription Refund Policy

Conservative refund policy for Wagify operator subscriptions and paid platform features.

Operators and clients

Payments, Fees, Payouts And Chargebacks Policy

Payment rules for Stripe Connect, manual payments, refunds, disputes, and payout responsibility.

Operators and clients

Support Policy

How Wagify handles support cases, response targets, priorities, and out-of-scope support.

All users

Service Status And Interruption Policy

Conservative availability and incident policy for Wagify services.

All users

Complaints And Dispute Resolution

How to raise complaints about Wagify, operators, bookings, payments, content, and privacy.

Rights holders and operators

IP Infringement And Takedown Policy

How to report copyright, trade mark, passing off, or other IP issues on Wagify-hosted content.

All users

Accessibility Statement

Wagify accessibility aims, support routes, and known limitations.

Operators

Operator Website Legal Template

A practical checklist operators can adapt for their own public website legal page.